Bluebird Care (Bexley)

Description

Bluebird Care (Bexley) is part of Bluebird Care extensive network with over 100 branches throughout the UK and Ireland. We are the largest privately funded home care provider in the UK and Ireland. Our aim is to ensure our customers get the best possible care service available and prominent objective is to provide a premium service at an affordable price.

We specialise in the provision of high quality, safe and reliable home care service to people of all ages. People who have learning or physical disabilities, short term respite and post-operative support and, of course, care for older people, all are able to receive specialist and professional care.

Whilst traditional personal care is a major part of what we do, we also provide all sorts of other services. Cooking, shopping, sightseeing, visiting relatives or simply helping with the day-to-day challenges of modern life can all be part of the service. As a guideline, some of our services include:

Help with getting up or going to bed
Preparing meals
Trips to see friends, relatives
Sightseeing or leisure activities
Shopping
Washing and ironing
Personal hygiene
Cleaning the home
Assist with medication
Overnight care
Live-in care

We are resourced with a well trained staff who are experienced and committed in providing professional home care service with affection, respect, and dignity. All our carers are handpicked, fully CRB checked and vetted for their competence, honesty and empathy.

We continually train and develop our staff to make sure that they are fully up to date on modern methods and techniques but, at the same time, we recognised that customer satisfaction is vital.

We are registered members of the United Kingdom Homecare Association (UKHCA) and regulated by the Care Quality Commission (CQC).

Address

Thames Innovation Centre
2 Veridion Way
Veridion Park
Erith
DA18 4AL

Contact

Telephone: 020 8320 1135
Fax: 020 8320 1136

Email: bexley@bluebirdcare.co.uk
Web: www.bluebirdcare.co.uk/bexley

Opening Hours

Monday-Friday 08:30-17:00
Weekends Out of hours Service

We also operate an emergency out of hours service for our customers.

Rates

Our rates are based on individual care assessment. Please contact our Bexley office on 020 8320 1135 for guidance.

Other Information

Our customer care is monitored through:

Individual care planning - each care package is tailored to the individual requirements.
Individual training/development, coaching programs and industry recognised accredited courses.
The ongoing and annual review of our policies and procedures.
Regular team meetings and the monthly supervision of all our care staff.
The annual appraisal of all our employees to ensure continued development.
Regular quality monitoring of our services through a combination of supervised visits, spot checks and informal customer feedback, with the reports made available to the necessary regulatory body.
Annual customer survey with results made available to our customers, social services, staff and the regulatory body.
Compliance with all relevant statutory requirements of the Care Standards Act, Health & Safety and insurance.
A dedicated supervisor and co-ordinator to uphold quality and to ensure continuity of care.