Holistic Community Care Ltd

Description

We aim to provide a service -
* where the highest standards of care are provided
* the rights and welfare of service users and their carers are protected

We start with the service user as an individual with strengths, preferences and aspirations and put them at the centre of identifying their needs, and making choices about what, who, how and when they are supported to live their life independently.
Our objective is to make service users smile with satisfaction.

Established 1995, we are a Care Quality Commission (CQC) registered 2-star rating, EXOR Certificate of Accreditation, Membership of United Kingdom Home Care Association, City & Guilds training centre (Investor In People; recognised since June 2008), full insurance liability cover.

Address

We are based at our main office:
London Borough of Bexley
Unit 5, Howbury House Technology Centre
Thames Road
Crayford
Kent DA1 4RQ
Telephone 01322 556 560 and 01322 556611
Fax 01322 310 138
E- mail: caremanager@holisticcommunitycare.com

We also have an additional office at:
London Borough of Lambeth
Unit 8, Hackford Walk
Hackford Road
London
SW 9 0QT
Tel; 0207 0910399
Fax: 0207 582 6403
E-mail: As above

Contact

Telephone 01322 556 560 & 01322 556611

Rates

Very competitive pricing structure.

Monday-Sunday, Prices are the same.

Double Public Holidays,

Other Information

We serve:-

Merton, Lambeth, Bexley, Sutton, Hammersmith & Fulham, Waltham Forrest, Ealing.

Care/support services provided to people in their own homes throughout the above London Boroughs. Services to:

Frail Older People
Service Users with individual Budgets
Service Users
requiring Employer
Support Services
Service Users looking for Personal Assistants/ Back- up services
People with Physical
disabilities

People with Learning
disabilities
People with Mental health problems
People with Stroke
People with Dementia
　
Long-term health problems/palliative care
Substance misuse
(alcohol/drugs)

People with Sensory Impairment
People with HIV/AIDS
People with Challenging behaviour
Respite Care Services and support for Carers
People requiring CRB (Criminal Records Bureau) Status for their personal assistants
People requiring assistance with information to identify all benefits/entitlements, assistive products or gadgets
People requiring
Reablement, enablement, rehabilitation,
support
People requiring
Aromatherapy

People who require Handy man/Gardening
People who require
fresh frozen food
Microwaved for better nutrition
(instead of Meals On Wheels)

Independence: Improving health and emotional well-being - service users undertaking self care activities, healthy activities and taking pride in their appearance on their own terms)
　
Improved quality of life - service users maintaining all communication potential and involvement in the local community
　
Making positive contribution -service users identifying and carrying out day time activities using existing or new skills to be able to socialize and enhance their quality of life
　
Increased choice and control -
getting involved in real choice on a regular basis e.g choosing their meal option, feeding themselves choosing their own clothes etc. making their own decisions and taking responsibility for it

Maintaining independence personal dignity and respect -
Using personal funds to purchase additional services or goods of personal choice and importance
　
Economic well-being - service users to be helped to identify and access all benefits and entitlement and undertake good budgeting and, with support manage their own
　
Freedom from discrimination
service users empowered to access advocacy groups and request tailored service
　
Satisfaction with service -
service users to be satisfied or above across all questions on our user survey
Electronic Call Monitoring
(CM2000) in some areas

We maintained a two star CQC rating and are working towards 3.
　
Our customer satisfaction survey rating is maintained at 98%

Our Staff Training: NVQ2/3 in Social Care in our City & Guilds approved training centre (which also has Investor In People Certificate).

Personal Assistants – a combination of Health and Social Care
Needs/Support Assessment, Individual Service user Fund Management

Personal Care Services:
Aromatherapy
Reflexology
(by qualified aromatherapist/reflexologists)
Personal care services: From 6hour block per day
Enabling/basic physiotherapy&
Occupational therapy
Getting out of bed
Put to bed
Bathing/showering Dressing
Grooming/hair care etc.
Nail care (file only)
Basic foot care
Denture & Mouth care
Toileting
Cooking/
Preparation of food /drink
feeding　
Escort duties on public transport or driving services (users car)
Escort to college/social activities
Holiday Companions, Shopping and entertainment escorts
Free - with invoices up to £4,800 each time

Cleaning and checking batteries of hearing aids
Managing continence
Emptying commode
Managing menstruation
General Stoma Care
Emptying colostomy and catheter bag
Assisting with
medication